Privacy Policy

This Privacy Policy explains how luxs.vietwedding.net ("Company", "we", "us", or "our") collects, uses, discloses, and protects information when you access or use our website, applications, and services (collectively, the "Services"). By using the Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

• Information you provide: such as your name, email address, phone number, billing details, account credentials, and any content you submit through the Services.
• Usage information: such as pages viewed, features used, actions taken, time spent, referring/exit pages, and approximate location derived from IP address.
• Device and technical data: such as device type, operating system, browser type, language settings, unique device identifiers, and log data.
• Cookies and similar technologies: used to remember preferences, measure performance, and improve the Services (see Section 6).

2. How We Use Your Information

We use information for purposes such as:

• Providing, maintaining, and improving the Services.
• Creating and managing accounts, authentication, and customer support.
• Processing payments and preventing fraud (if applicable).
• Sending administrative messages (e.g., service updates, security alerts).
• Sending marketing communications where permitted by law, and honoring opt-out requests.
• Analyzing usage trends and performance monitoring.
• Complying with legal obligations and enforcing our terms.

3. Legal Bases for Processing (if applicable)

Where required by law, we rely on one or more legal bases to process personal information, including: your consent, performance of a contract, compliance with legal obligations, and our legitimate interests (such as securing and improving the Services).

4. How We Share Your Information

We may share information in the following situations:

• Service providers: vendors that help us operate the Services (e.g., hosting, analytics, customer support, payment processing). They are authorized to use your information only as necessary to provide services to us.
• Legal and safety: to comply with law, respond to lawful requests, or protect the rights, safety, and security of the Company, our users, or others.
• Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, where information may be transferred as part of the transaction.
• With your direction: when you ask us to share information or when you connect third-party integrations.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and how it is used.

6. Cookies and Similar Technologies

We use cookies and similar technologies (such as pixels and local storage) to operate and improve the Services. You can control cookies through your browser settings. If you disable cookies, some features of the Services may not function properly.

7. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, delete, or object to certain processing. You may also have the right to withdraw consent where processing is based on consent.

To exercise your rights, contact us at [[email protected]]. We may request verification of your identity before responding.

9. International Data Transfers

Your information may be processed in countries other than your own. Where required, we take steps to ensure appropriate safeguards for international transfers (such as standard contractual clauses or other lawful mechanisms).

10. Children's Privacy

The Services are not directed to children under the age of [13/16] (depending on applicable law), and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

11. Third-Party Links

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are material, we will provide notice as required by law. The "Last updated" date above indicates when this Privacy Policy was last revised.

13. Contact Us

If you have questions about this Privacy Policy, contact us at [[email protected]].